House Policy Bridie O’Reillys Chapel Street
Liquor License no. 31820453
We recognize that it is against the law to serve any person to intoxication. We recognize that it is against the law to serve or supply alcohol to any persons under the age of 18. We recognize it is against the law to allow intoxicated, disruptive or violent behavior to occur on the premises. We seek to insure that no harm comes to patrons as a result of our service of alcohol.
The following policies and procedures have been adopted to ensure the responsible service of alcohol.
Water is provided on a complimentary basis on request. We seek to create an environment that discourages, drunken, disruptive or violent behavior. We do not encourage rapid or excessive consumption of alcohol through pricing. Low and non alcoholic beverages are stocked. Staffs have been acquainted with this House Policy and are trained to implement it. If a staff member feels that a person is showing signs of intoxication, they will offer a range of options as an alternative to alcohol. If service is refused, the senior staff person will politely explain to the patron that we cannot legally serve alcohol to the point of intoxication.
If a staff member believes that a person who is ordering or been supplied alcohol is under 18 years of age, they will request proof of age. If the person is less than 18 years of age, or refuse to produce identification, staff will refuse service and request senior staff or security to ask the patron to leave the venue. An incident book is maintained to record all incidents.
Disruptive, Violent or Intoxicated Behavior
Bridie O’Reillys does not allow intoxicated persons to enter venue. If a staff member becomes aware that a person’s behavior is becoming disruptive or violent they will notify a senior staff member or security .If the behavior is not reduced the patron will be asked to leave the venue. As a last resort police will be called to remove patron.
Refusal of Service
If service of alcohol is refused the staff will emphasise that the individual’s patronage is greatly valued. The patron will be informed that further service of alcohol is illegal and could jeopardize our liquor licence.
We shall not cause or permit undue detriment to the amenity of the area to arise out of or in connection with the use of the premises to which the license relates during or immediately after the trading hours authorized under this licence
Conditions of Entry
For the safety and security of patrons and staff an identification recorder is in use. The information recorded is only available for viewing upon request of liquor licensing Victoria and Victorian police .The information is deleted under the terms of our license
THIS HOUSE POLICY HAS BEEN DEVELOPED AN ADOPTED BY THE MANAGEMENT OF BRIDIE O’REILLYS IN THE INTEREST OF HARM MINIMISATION. ALL STAFF HAVE BEEN INFORMED ABOUT THIS HOUSE POLICY AND ADEQUATELY TRAINED TO SUPPORT THIS POLICY